If your purchase is not being tracked, it is often due to tools that block tracking, such as ad blockers, VPNs, private DNS services, or anti-tracking plugins. For cashback to work correctly, these features must be disabled before you make a purchase.
What do I need to disable?
Ad blockers & anti-tracking tools: e.g., Adblock, uBlock Origin, Ghostery, DuckDuckGo, Privacy Badger, AdGuard
VPNs and proxy services: e.g., NordVPN, ExpressVPN, Opera VPN, Cloudflare Warp
Security software with ad blockers: e.g., Kaspersky Protection, Norton Internet Security, Avast Online Security
How to deactivate by browser:
Chrome (desktop & mobile):
Click on the puzzle icon (extensions) in the top right corner.
Disable the ad blocker by clicking on the pin icon or open the tool's settings.
Or go to Settings → Privacy & Security → Website Settings → Content and check the ad and tracking blockers.
Firefox:
Open the menu in the top right corner (☰).
Go to Add-ons and Themes → Extensions
Disable all tracking or ad blocker add-ons here
Additionally: Set the protection mode to Standard in the privacy settings
Safari (iPhone/Mac):
iPhone: Settings → Safari → Content Blockers, disable all
Mac: Safari → Preferences → Extensions, disable there
Ensure that under Privacy → Cross-site tracking is disabled
Edge:
Click on the menu (...)
Go to Extensions and turn off all blockers
In Privacy, Search, and Services, set “Tracking Prevention” to Default or Off