Sometimes an order is not automatically recognized – this can be due to technical reasons. Important: You will not automatically receive no cashback just because it does not appear immediately.
The most common causes:
Cookies were not accepted in your browser. Please always accept all cookies after being redirected to the partner shop!
You have activated an ad blocker, antivirus program, or privacy extension (e.g., Ghostery, Kaspersky, etc.)
You opened other pages after clicking on “Shop now” (e.g., comparison portals)
You used a coupon that is not listed on Rabattcorner
You placed your order via the store's app, which blocks our tracking
You were browsing in private/incognito mode
Tips for secure tracking:
Install our browser extension—it will automatically remind you to activate cashback.
Delete cookies and browser history before shopping so that no other cookies interfere.
Be careful not to open a new browser tab or other websites while shopping.
If your order is not visible after 24 hours, you can request a user claim using our form.